Senior Healthcare Operations Manager
15+ years leading healthcare and military operations, now applying that operational lens to analytics. I build dashboards, models, and decision tools grounded in how leaders actually use data, not just how it is reported.
This portfolio reflects that shift, with Projects across Power BI, Tableau, R, Python, SQL, and SAS Viya, each focused on a real problem, the approach taken, and the insights produced. Open to roles in data and visual analytics.
PMP · SAS Visual Analytics Certified · MSQM Duke Fuqua · MBA Illinois Gies · Active Duty USAF
Tools used to clean, analyze, and visualize data to support decision making across operations and healthcare environments.

Problem: Operational and workforce data was spread across separate sources, making it difficult to quickly understand status, coverage, and trends.
Approach: Structured the data into a dashboard concept focused on visibility, headcount, readiness indicators, and leadership decision support.
Tools: Power BI, Excel
Outcome: Created a clear reporting view that supports faster review, better visibility, and more informed operational decisions.
Problem: Retail sales data needed a clearer view of product performance, revenue patterns, and business trends.
Approach: Cleaned and analyzed the data, then built visual summaries to highlight patterns across sales and product categories.
Tools: R, RStudio, ggplot2
Outcome: Translated raw sales data into clearer business insights that support product and sales decision making.
Problem: Marketing campaign data needed to be analyzed to better understand which customers were more likely to respond.
Approach: Prepared the dataset, evaluated predictors, and applied machine learning methods to identify customer response patterns.
Tools: Python, pandas, scikit-learn
Outcome: Identified key predictors and created a structured view of customer behavior for decision support.
SAS Viya • Industry Trends
Problem: Aviation stakeholders needed a unified view of how passenger volume, workforce, and financials shifted across 2017-2021, including the COVID-19 disruption.
Approach: Built a multi-page SAS Viya report covering passenger trends, forecasting, FTE tracking, quarterly P&L, and revenue/expense change analysis.
Tools: SAS Viya, SAS Visual Analytics
Outcome: Surfaced the 2020 collapse and recovery trajectory, enabling side-by-side comparison of revenue vs. expense changes across all route categories.
SAS Viya • Acquisition Analytics
Problem: Decision makers needed visibility into product reliability, facility footprint, and profitability trends to support a data-driven acquisition assessment.
Approach: Built a SAS Viya report covering correlation analysis, a facility geography map across 12 U.S. locations, and profit breakdowns by product line from 2015-2018.
Tools: SAS Viya, SAS Visual Analytics
Outcome: Revealed $51M in 2018 profit, identified losing product lines, and surfaced a declining profit trend to inform acquisition risk decisions.
Power BI · Healthcare Analytics · Workforce Planning
Tableau · Sales Analytics · Data Visualization
SQL projects coming soon.
SAS Viya · Visual Analytics · Industry Trends
SAS Viya · Visual Analytics · Acquisition Analytics
SAS Viya · Visual Analytics · Operations
SAS Viya · Visual Analytics · Product Analytics
SAS Viya · Visual Analytics · Customer Analytics
SAS Viya · Visual Analytics · Supply Chain
Open to connecting on data analytics, healthcare operations, and opportunities focused on data driven decision making.